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Professional Jobs
Full Time
8/1/2025
Cookeville, TN 38501
(38.1 miles)
Become a part of our caring community and help us put health firstAs a therapist at CenterWell Home Health, you’ll play a vital role in helping patients regain strength, mobility and independenceall from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to overcome physical limitations, perform everyday activities with confidence and enjoy a better quality of life.As aHome Health Occupational Therapist, you will:Assess/screen patient's daily living/work-related skills and develop therapeutic retraining programs with measurable objectives. Administer and interpret diagnostic and prognostic tests of function to patients in their homes or other settings to assist the physician in evaluating the patient’s level of function.Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment.Provide therapeutic treatment and instruction to patients in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures.Review/expand the retraining programs in a manner consistent with the behavioral goals of each patient and within the guidelines of the rehabilitation program as a whole.Consult with other vocational team members, as appropriate, to develop and implement vocationally oriented plans consistent with the needs and capabilities of patients.Report patient status and progress to the physician, rehabilitation staff, Clinical Manager, patient and family members.Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs.Design community reintegration activities to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team.Recommend and/or design special adaptive equipment for clients to improve residence or working environments or improve their participation in the rehabilitation program and/or community.Design/train staff and family members to carry out the retraining program including dressing, feeding, grooming and hygiene skills, participate in team and family educational meetings.Coordinate/oversee/supervise/instruct and evaluates Occupational Therapy Assistant and Home Health Aide performance in implementing occupational therapy services.Accurately and thoroughly document patients' care observations, interventions and evaluation on the day services are rendered. Ensure that interim (verbal) orders received from the physician are accurately documented and implemented. Submit evaluation, treatment plans and discharge summary to the supervisor and care management staff.Use your skills to make an impact Required Experience/Skills:Degree from an accredited Occupational Therapy ProgramA minimum of six months of occupational therapy experience preferredHome Health experience a plusCurrent and unrestricted OT licensureCurrent CPR certificationGood organizational and communication skillsValid driver’s license, auto insurance and reliable transportation.Pay Range•$49.00 - $69.00 - pay per visit/unit•$77,200 - $106,200 per year base payScheduled Weekly Hours1Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$77,200 - $106,200 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsAbout CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Full Time
7/29/2025
La Follette, TN 37766
(44.0 miles)
Overview: At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.Why Powerback Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.Continuing Education:Keep growing with free CEUs through Medbridge.H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: As a Speech Language Pathologist, you help patients get their power back. You are the person who can help people communicate, swallow, and work to diminish or remediate disorders or deficits. In doing this, you take responsibility for the effective and efficient delivery of rehab services, you design the plan, and work with patients to execute those plans.You're a healer and a helper, which is why you got into this line of work.You're equally adept at addressing the whole patient and seeing them as an individual, and you know your goal is the design of a program that will restore, reinforce, and enhance their speech and communication abilities.You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings. From cleaning equipment to reporting to meetings, you thrive in a setting that keeps you moving through your day.You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.You know that being a Speech Language Pathologist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.If this sounds like you, we'd love to meet you! Qualifications: Qualifications1. A Master's degree in Speech-Language Pathology, Communication Disorders, Communicative Disorders or similarly-titled area that is consistent and acceptable to the American Speech-Language-Hearing Association. 2. A Certificate of Clinical Competence from the American Speech-Language-Hearing Association (ASHA) or be eligible to participate as an ASHA Clinical Fellow. We will also accept candidates who are eligible to obtain the Certificate of Clinical Competence.3. Licensed, certified or credentialed, as required in the state of practice. Posted Salary Range: USD $40.00 - USD $44.00 /Hr.
Full Time
7/29/2025
Deer Lodge, TN 37726
(1.3 miles)
SonderMind is a leading mental health care platform revolutionizing therapy services. We are seeking compassionate and highly skilled licensed mental health therapists to join our expanding network.As a SonderMind therapist, you will have the opportunity to meaningfully impact the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform.Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better.At SonderMind, we enable clinicians to thrive.Benefits of Joining SonderMind:Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person. Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months.Exclusive Insurance Payor Access: Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare.Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approachesSupportive Community: Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growthGuaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-showsThoughtful client matching and dedicated coaches to grow your practice: We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help othersProfessional Development: SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skillsAbsolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of chargeRequirements:Master's degree or higher in counseling, psychology, social work, or a related field.Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP).Pay: $70-$93 per hour. Pay rates are based on the provider license type, session location, and session types. *Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with Sondermind therapists looking to share space.
Full Time
8/7/2025
Cookeville, TN 38501
(38.1 miles)
Company DescriptionAmerica's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.For more details about America's Best, visitAmericasBest.com.At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.By overseeing the daily operations of our stores, including personnel management and inventory control, our GeneralManagers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.How would you like Sundays off Yes, every Sunday we’re closed!Job DescriptionWhat would you do – The SpecificsAchieve and maintain the highest level of customer service.Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).Monitor sales results against budgeted.Ensure all store associates achieve and maintain the highest level of customer service.Investigate and compile competitive information.Provide daily and weekly statistics to District Manager and corporate office.Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.Hire, supervise and train all store associates.Motivate associates to exceed performance standards.Interface and maintain appropriate professional relations with the doctor, other National Visionassociates and customers.QualificationsAre you the right fit – The Suitable TalentAbility to read, analyze and interpret general business periodicals, technical procedures or governmental regulations.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to calculate figures and amounts.Ability to define problems, collect data, establish facts and draw valid conclusions.Maintain license as required by state.Management experience in retail and/or optical industry.ABO & NCLE CertifiedProficient computer skills.Additional InformationTaking care of our peopleWe understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.Please see our websitewww.nationalvision.comto learn more.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Full Time
7/26/2025
Oneida, TN 37841
(27.0 miles)
Salary Range: $55,000 - $65,000Training Completion Bonus: $1,500Training InformationTraining will be conducted at our training facility in Jacksboro, TN.General Manager training is 12 weeks.Training schedules can be flexible to accommodate individual needs.Hotel accommodations, mileage reimbursement, and food allowance provided. As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax COMPETITIVE PAYBONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual SalaryFREE MealsPaid Time OffPaid HolidaysEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical InsuranceHSA Option AvailableDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityEmployer Paid Life Insurance401(k) With Employer Match100% match of first 3% contribution + 50% match of next 2% contributionAdditional eligibility requirementsDuties and Responsibilities Complete all training requirements including:Zaxbys General Manager Development Plan and Operations Excellence Capstone ClassFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnsure that the restaurant delivers great experiences to guestsMaintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performersEnsure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performanceEnsure effective work schedules are created timely and appropriately to drive sales and control labor costsPlan and delegate shift assignments including communicating expectations and adjusting as neededEnsure service, product quality, and cleanliness standards are consistently upheldCreate and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the teamManage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheldStrive to increase sales by building community relationships and providing outstanding product and serviceControl costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresComplete performance reviews for crew members and assist with performance reviews for managersMaintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and proceduresUtilize management tools and keep neat, accurate, and current recordsReview performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experienceOther responsibilitiesHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresEscalate concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or olderMust have a valid driver's license, vehicle insurance, and reliable transportationOpen availability and the ability to work a minimum of 5 days and 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background check and motor vehicle reportMust possess leadership qualities, organizational skills, and ability to interact cooperatively with othersRequired minimum education: High school diploma or equivalent and some college preferred3-5 years management experience requiredRestaurant management experience preferredCapability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Full Time
8/10/2025
Oak Ridge, TN 37830
(34.9 miles)
Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!Professional Case Management is seeking a Clinical Administrator to join our thriving Impairments team out of our Oak Ridge and Knoxville TN offices! You will get the opportunity to perform advisory activities with prospective patients (i.e. claimants or clients) which facilitates our Impairment Evaluation (IE) practice operations. You will assist our physician so you need to have an active RN license. This candidate also must live within a 45-minute drive of Oak Ridge/Knoxville TN.Essential Functions/Areas of AccountabilityCollaborating with PCM‘s Navigators to facilitate smooth transitions from the Auth process to scheduling of prospective clients (claimants) for their appointment.Educating prospective IE clients on the benefits to them surrounding an Impairment Evaluation.Offers subject matter expertise and creativity in helping claimants whose circumstances lie outside of established processes.Sending written correspondence to claimants in order to acquire necessary clinical information ahead of their IE appointment.Obtain test results, medical records, and other information necessary for the Impairment Physician to perform the Impairment Evaluation.Schedule the Impairment Evaluation, in-person or over the phone.Diligently maintains claimant contact records in Salesforce and follow established policies and processes for claimant follow up.Build strong relationships with team members in the PCM Marketing organization (CWP Help Center, Outreach Coordinators), IE Navigators, and IE physicians.Provide exceptional customer service to claimants.Look for opportunities to engage claimants regarding PCM Home Care services when appropriate.QualificationsHigh school graduate; college degree preferred.Active RN licenseKnowledge of the EEOICPA program and key stakeholders' operating practices (e.g. DOL Resource Centers) is strongly preferred.Demonstrates strong verbal, written and interpersonal communication skills.Strong computer skills.Speaks, reads, writes, and comprehends English.Demonstrates time management, organizational skills, and ability to function with minimal direction.Previous experience in sales is helpful, but not required. The ideal candidate must be able to influence and motivate prospective clients to complete a process (minimize "fallout")Has strong phone skills - this role requires extensive time on the phone but is not considered a Call Center position.The typical base pay range for this role is USD $54,080 - $74,880 per year.Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.Available Benefits IncludeMedicalDentalVision401(k)Company Paid Short Term DisabilityFlexible Spending Account (FSA)Health Savings Account (HSA)Paid Time OffVoluntary Benefits Please contact Sofia Weiner at x514 or at today to learn more about our opportunities where you can make a difference in your own career! Professional Case Management is an Equal Opportunity Employer.
Full Time
8/12/2025
Knoxville, TN 37932
(42.1 miles)
Maxim Healthcare is looking for a RN Clinical Operations Specialist to join our team in Knoxville, TN and offering a $2,500 sign on bonus.The Clinical Operations Specialist is responsible for the agreed-upon clinical activities that help facilitate and improve the day-to-day clinical operations within an office. The position will be multifunctional that focuses on overall clinical and operational coordination and creating efficiencies with standardization.Essential Duties and Responsibilities:Participates in new hire clinical reviewsFacilitates clinical orientation and competency evaluation for new hiresFacilitates annual competency evaluation and clinical education on new initiativesFacilitates Novice Nurse Program, Skills Advancement Program, and clinical rotation of nursing studentsIn consultation with office leadership (clinical and operations) monitors progress of plans of correction (CPOC, State survey and regulatory agency action plans). Also, identifies trends and areas for improvement and will work with office leadership to implement corrective actionsFacilitates and monitors quality improvement activities (including documentation review) and action plans, including data integrity, progress to goals and development of new quality improvement activitiesIn consultation with office leadership (clinical and operations) assist in compliance, legal and employee relations concerns, reports and issuesIn consultation with office leadership (clinical and operations) assist in grievance concerns, reports and issuesIn consultation with office leadership (clinical and operations) assist in incident report management , trending and analyticsInitiates creative work flow process improvementParticipates in office based meetings including staff meetings, quality meetings and red zonesOn a quarterly basis completes home visits, as applicableMay participate in on-callMay serve in the capacity of office administrator, appointed by and reporting to the Governing Body, and responsible for all day-to-day operations of the office. Those duties include ensuring that a clinical manager and operations manager is available during all operating hours; and ensuring that the office employs qualified personnel. In addition, if serving in the role of administrator, ensures that a qualified alternate administrator is selected and approved by the Governing Body to fulfill the role in the absence of the administratorPerforms other duties as assignedMinimum Requirements:Active Registered Nurse (RN) license required in states in which office and patients are located requiredMust meet all federal, state and local contract and program requirements in addition to internal certifications and training as requiredMust maintain annual clinical competencyPreferred supervisory experience or experience leading a work-group or small group project preferredExcellent written and verbal communication skills preferredDemonstrated critical thinking skills preferredExperience in quality management preferred, including root cause analysis training and data analyticsKnowledge of Microsoft Office and computer literacy is requiredComfortable working independently and multitasking preferredProficiency in the English language is requiredCompliance & Ethics Expectations:Participates and successfully completes the company’s compliance program requirements and adheres to the Code of Conduct, Company policies, and applicable federal and state requirementsSets an example for other employees regarding how the Company’s Code of Conduct and Compliance Program is applied and observed every day when dealing with customers, business operations, or other team membersReports potential violations of company policy, Code of Conduct, and/or applicable laws and regulations to the company hotline, through the chain of command, to the Compliance and Ethics Department, or through other channels made available by the company for reporting potential violationsPromotes an environment in which other employees are encouraged to report potential violationsAs appropriate, provides input and suggestions regarding areas in which policies, procedures, workflows, and/or controls can be improved to enhance complianceCompensation Details: $68,000 - $75,000 plus annual bonus potential of $5,000, paid out quarterly Maxim Benefits:Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program *Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Full Time
7/27/2025
Farragut, TN 37934
(43.4 miles)
Do you like helping others excel Do you like interacting with customers and finding ways to make them happy Do you like partnering with peers to get big results Well, being a Fine Jewelry Supervisor at JCPenney might be a perfect fit! Your role as the Fine Jewelry Supervisor is to supervise and engage a team of Fine Jewelry associates to deliver an amazing shopping experience that will delight our customer, creating loyalty that will have them coming back to the store for years to come! You will be expected to provide great Customer service and sales; sales floor leadership and staff supervision; scheduling to meet coverage, along with an ability to provide dynamic leadership, and consistent execution of the elements that drive sales.Primary Responsibilities:Customer Service- Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition.Sales- You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales.Merchandise Flow & Placement- You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer.Team Development - Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store.Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:To achieve success at JCPenney, a supervisor will possess the following:Work experience- Minimum of 2 years retail experienceEducation- bachelor's degree or equivalent work experienceDrives Performance - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.Builds Relationships - Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.Intensity- Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.What you get:If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit About JCPenney:JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.Pay RangeUSD $19.50/Hr -USD $24.38/Hr.
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